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Privacy policy

Privacy Policy – Divyn Wellness

At Divyn Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Mobile Number
  • Email Address
  • Business Name (Medical Store / Distributor)
  • Address and Location Details

b. Business Information

  • GST Details
  • License Information (if required)
  • Order and transaction history

c. Technical Information

  • Device Information
  • IP Address
  • App usage data

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Facilitate orders between medical stores and distributors
  • Improve our app functionality and user experience
  • Provide customer support
  • Send important updates, notifications, and service-related messages

3. Information Sharing

We do not sell your personal data. However, we may share your information with:

  • Registered Distributors or Medical Stores (only for order fulfillment)
  • Service Providers (payment gateways, hosting, analytics)
  • Legal Authorities (if required by law)

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. However, no online platform is 100% secure, and we encourage users to keep their login credentials confidential.

5. Cookies & Tracking

Divyn Wellness may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze app performance
  • Customize content

6. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your account

For any such requests, you can contact us using the details below.

7. Third-Party Links

Our platform may contain links to third-party services. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes through the app or other communication channels.