Terms & Conditions – Divyn Wellness

Welcome to Divyn Wellness. By accessing or using our platform, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By registering or using Divyn Wellness, you agree to these Terms. If you do not agree, please do not use our platform.

2. Services Overview

Divyn Wellness is a digital platform that connects medical stores (retailers) with wholesale distributors for placing and managing orders. We act only as an intermediary and do not manufacture or own any products listed on the platform.

3. User Eligibility

• You must be at least 18 years old
• You must provide accurate business and personal information
• Medical stores and distributors must hold valid licenses as per applicable laws

4. Account Responsibility

• You are responsible for maintaining the confidentiality of your login details
• Any activity under your account will be considered your responsibility
• You must notify us immediately in case of unauthorized access

5. Orders & Transactions

• All orders are placed directly between retailers and distributors
• Divyn Wellness is not responsible for product quality, pricing, delivery delays, or disputes
• Users must verify product details before placing orders

6. Payments

• Payments may be processed through third-party payment gateways
• Divyn Wellness is not responsible for payment failures or delays caused by external services
• Any disputes related to payments must be resolved between the buyer and seller

7. Prohibited Activities

Users agree not to:

• Provide false or misleading information
• Use the platform for illegal or unauthorized purposes
• Violate any applicable laws or regulations
• Attempt to disrupt or harm the platform

8. Intellectual Property

All content on Divyn Wellness, including logo, design, and software, is the property of Divyn Wellness and protected under applicable laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Divyn Wellness shall not be liable for:

• Any indirect, incidental, or consequential damages
• Losses arising from transactions between users
• Service interruptions or technical issues

10. Termination of Account

We reserve the right to suspend or terminate any account:

• If Terms are violated
• If fraudulent or suspicious activity is detected

11. Changes to Terms

Divyn Wellness may update these Terms at any time. Continued use of the platform means you accept the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of local courts.